This digital transformation case study by Jade Global elaborates on how a global leader in satellite innovation achieved automation in compliance reporting. The organization was stuck with the manual creation of timesheet compliance reports because of its legacy system's inability to integrate with Azure Active Directory (AD). This led to errors, inefficiencies, and manual notifications, with IT being accused of deprioritizing digital transformation.

Jade Global addressed the business challenge and needs by building a digital platform using Azure AD, Logic Apps, and Jira integration that significantly improved productivity by 70%.

Client: A Global leader in satellite innovation

Industry: High Tech (Satellite Communications)

About the Client

The client has been at the forefront of technology and innovation for over 40 years. Their mission is to make connectivity 100% available worldwide by solving critical economic and technological challenges in the satcom industry. Committed to shaping the future of global connectivity, they provide solutions that empower businesses, differentiate services, and optimize satcom networks.

Business Challenges

The client faced several challenges that necessitated a strategic overhaul to enhance operational efficiency and bridge gaps in its existing systems. Key challenges included:

  • Integration Gap with Azure AD: The client's legacy system could not integrate seamlessly with Azure Active Directory, hampering efficient data management.
  • Manual Timesheet Compliance Reports: The absence of automated reporting led to a time-consuming and error-prone manual process for generating timesheet compliance reports.
  • Errors and Inefficiencies: Business operations suffered due to errors and inefficiencies in the existing process, impacting overall productivity.
  • Manual Notifications: Notifications were sent manually, increasing the likelihood of delays and human errors in communication.

Business Need

The client approached Jade Global for digital transformation services, focusing on their objective of automating compliance reporting. They had the following key business needs:

A more efficient and automated system for compliance reporting

  • The client encountered difficulties in manually generating timesheet compliance reports and obtaining approvals. Hence, they were considering process automation.

Ability to accommodate the growing needs of the organization

  • With the organization experiencing growth, there was a compelling need for a new and enhanced system capable of handling the heightened complexities associated with compliance reporting.

Automated report generation and notifications

  • With the organization experiencing growth, there was a compelling need for a new and enhanced system capable of handling the heightened complexities associated with compliance reporting.
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