Case Studies

SAP branding and market standard design in CSM portal, with a mature ServiceNow ITSM, with multiple integrations, superior communication enhancements and more

Integrating Order Management with Project Billing to automate the manual Milestone billing process leveraging Oracle (Cloud)

Revamped operational efficiency, CX, incident-knowledge-access management, and facilitated better integrations using ServiceNow ITSM

Developed a user friendly ServiceNow service portal that allowed better risk management, compliance, and communication

ITSM & HR Service Delivery leveraging Enhanced ServiceNow

Jade Global’s Custom Solution leveraging ServiceNow and automation for robust ticketing

Incidents backlog growth reduced by 40% with ServiceNow expansion and enhancement

Seamless 4 years and counting ServiceNow ITSM Support, Compliance, Integration, & Security

Developed 80% of the enhancements in 4 months, completely stabilizing this US-based Leading Enterprise’s ServiceNow environment