In today's times, many tasks can be automated with the power of technology. If we look at the history of science and technology, we will understand that our dilemma to get more work done with little effort was what kickstarted the process of…
32% of Healthcare Organizations are looking for better CRM solutions to streamline processes and enhance the patient journey.
When it comes to…
Enterprise Service Management (ESM) uses ITSM principles and capabilities in business operations to improve their performance, service, and outcomes. Traditional Service Management tools creates many barriers in achieving the goal and all that…
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Agent app provides out-of-the box mobile first experience for service desk workflows, agents using applications across your enterprise can manage IT incidents, events, customer service and field service…
In software engineering, the singleton pattern is one of the most straightforward design patterns. Singleton Class is much needed when you need to use the same object of a class across all classes or framework, for example, a single database…