How Jade Global helped Infoblox cut down its Overall, IT spend on support and Development of maintaining existing application reduced by 30% in First Year
About the Client
Infoblox delivers Actionable Network Intelligence to enterprises, government, and service provider customers worldwide.
Products & Services
- Core Network Services
- Security
- Cloud Network Automation
Business Challenges
- The vital requirement to free up budget for strategic projects – Migration to Oracle Cloud, re-Implementing Salesforce, etc.
- Vendor Management Overhead - Large Overhead because of managing independent contractors from 10+ Vendors.
- IT Management and IT team involved heavily in day to day support and hence, are not focused on strategic projects.
- Reactive support – End-user dissatisfaction.
- Complex customizations support without any documentation, which is heavily dependent on a few people.