Success Story of Riverbed in Migrating from TIBCO to Boomi and integrating Oracle E-Business Suite R12, NetSuite, Salesforce, Workday, Zuora, Impartner PRM, Oracle Customer Hub, MySQL database, Baxter Planning, etc., for its IT infrastructure modernization and how it is on track to reduce sales quote preparation from up to 7 days to less than 8 hours.

Client: Riverbed Technology

Industry: Information Technology

Applications Integrated

  • Oracle E-Business Suite R12
  • NetSuite
  • Salesforce
  • Workday
  • Zuora
  • Impartner PRM
  • Oracle Customer Hub
  • MySQL database
  • Baxter Planning

Business Requirements

  • Riverbed Technology is evolving IT solutions to help enterprises excel with unified observability, network and application acceleration, and digital experience management
  • The company is modernizing its IT infrastructure with best-of-breed applications to support that transition
  • Riverbed has migrated from legacy on-premises systems to cloud apps for customer and partner relationship management (CRM/PRM), HR, financial planning, and more
  • They needed to replace outdated, heavily customized legacy middleware with a modern, cloud-native platform for integration and electronic data interchange (EDI) to realize its goals
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Business Challenges

Riverbed struggled with long development cycles

Riverbed struggled with long development cycles

Limited skills availability with its on-premises TIBCO  BusinessWorks platform

Limited skills availability with its on-premises TIBCO BusinessWorks platform

 TIBCO was nearing its expiry, and an upgrade to the latest  version would be time-consuming and disruptive

TIBCO was nearing its expiry, and an upgrade to the latest version would be time-consuming and disruptive

Solutions provided using Boomi by Jade (Boomi’s Platinum Partner)

  • Key factors were Boomi’s ease of use, scalability, cost savings, and integration/EDI capabilities in a single platform. Implementation by Jade, Boomi’s Platinum Partner and Boomi Managed Cloud Services, positioned Riverbed to accelerate business outcomes from broader IT modernization with fast, cost-efficient, and scalable integration and EDI
  • Using Boomi to streamline quote-to-cash cycles, Riverbed is on track to reduce sales quote preparation from up to 7 days to less than 8 hours
  • Rollouts of Boomi and Salesforce CPQ (configure, price, quote) are eliminating extensive manual data work by separate sales operations and sales reps’ teams
  • Faster quoting improves customer experiences, drives revenue, and allows sales reps to prepare quotes previously so complex they needed to be handled by sales ops experts

Benefits

  • Jade helped to deploy 120+ Boomi integrations from about 70 applications to application and 50 EDI trading partners across the globe
  • It has accelerated integration rollouts 2X while gaining the flexibility to scale up/down as needed
  • Operational Efficiency, cost efficiency, and scalability
  • Strong vendor commitment