Case Study: AI-Powered Cash Application for DocuSign

Client: DocuSign 
Location: North America 
Industry: High-Tech 
Project: Oracle Fusion Cloud – AI-Powered Cash Application

Objectives

  • Automate the cash application process to overcome legacy lockbox inefficiencies and achieve higher auto-match rates.
  • Reduce manual intervention in Accounts Receivable AR operations and improve data accuracy across remittances and invoices.
  • Eliminate recurring reconciliation delays and manual data entry by integrating AI with Oracle Fusion Cloud.

The Solution

  • Implemented an AI-powered Cash Application solution leveraging Oracle Integration Cloud (OIC) and OCI AI services.
  • Built an OIC integration wrapper and AI matching utility for intelligent receipt identification and matching.
  • Automated retrieval and parsing of customer remittance emails using pattern recognition algorithms.
  • Delivered a complete end-to-end implementation in less than two months.