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Lead the journey to Oracle EBS Upgrades with confidence and assurance that your upgrade will be successful.

Whatever your business objectives are for R12 upgrade – driving business transformation or performing technical upgrade, Jade Global has all the experience and tools to bring that to fruition.

There are multiple options available to get to the latest version and there are general pros and cons for each of the options. With our expertise and experience with several upgrades, implementations and cloud implementations we can help you drive the right solution. If you are unsure, we can help you further evaluate which option will be best for you through our Cloud 360 Assessment.

Parameter Re-implement EBS or Oracle Cloud Functional Upgrade Technical Upgrade
Major Objective Business Transformation, Process Redesign, Systems Consolidation, Restructure Chart of accounts, Data Cleanups functionalities Limited Process Redesign, Limited Changes in Chart of Accounts, Limited new functionalities Only mandatory business process changes
Business Value (High, Medium, Low) Very High Value High Low
Data Cleanup (Effort) Significant Effort Required Medium Level Effort Low Effort
Business Change Management Significant Medium Low
Long Production Downtime High Production Downtime High Production Downtime Moderate Production Downtime
Effort and Project Timelines Highest Medium Low
Business Users Involvement Highest Medium Low
Historical Data Availability Low High High
Implement New Features/Modules Highest Medium Low
Database Upgrade N/A Possible Possible

Our upgrade methodology is focused on functional and technical upgrades with a proven and iterative framework with three major focus area:

  • Functional and Business Users Focus Area: We cover the features and functionalities relevant to your business needs: There are many new features in R12.2.X and it is oftentimes confusing for business users to understand these. With the PROPERO solution and Jade Global’s experts, users can now view a concise list of all the features, functionalities and changes in R12.2.X segregated by module and track.
  • Technical Focus Area: The main goal as part of this area is to reduce the total cost of ownership (TCO). We use our tool PROPERO to perform top-down and bottom-up approach to perform in depth analysis of customizations and extensions. We further map these customizations with latest features of R12.2.X. In addition, we also validate alteration required for technology changes such as Online Patching. Database impact analysis and upgrade is also part of the technical Focus Area.
  • Change Management Focus Area: Structured change management process will ultimately drive user adoption and acceptance which is critical for implementation success. We have our inventory of the change management documentation including – Training Plan, Interactive Training Videos and Standard Desktop Procedure Documentation. Depending upon the upgrade path our clients choose we tailor our change management approach with the appropriate level of rigor. Ultimately, we ensure that by the time we complete our upgrade are clients are self-sufficient and are meeting the objectives of the project.

We bring in our automation solutions including

  • Propero – R12 Upgrade solution: This is our unique solution which automates the R12 upgrade process in many areas including, customization identification, impact analysis and functional impact tracker. Overall, this solution reduces the upgrade cost significantly by up to 40%.
  • Automation Toolkit: This is a repository of multiple reusable automations to help you improve users’ productivity by eliminating manual tasks in different processes by applying best practices.
  • Test Automation: One of the major pain areas in R12 upgrade is to perform repeated testing. Jade Global has solved this problem. We have our own proprietary test automation solution called Xenon. This solution automates QA processes which cuts down the testing effort from your business resources by 30%-40%. This means more time for your business users to do value added activities. In addition, our clients have the choice to use this solution beyond upgrade for their future projects and cut down the efforts on regression testing by up to 80%.

With lot of Oracle EBS products going to the sustaining move of support. It is important to plan ahead and be prepared with the right plan of action.


(We) are happy to recommend Jade global for the high-quality services they provided during our ERP cloud implementation. Jade Global helped us implement Oracle Cloud ERP finance, procurement, and supply chain processes for multiple international entities. They also helped us automate the patch testing. We are delighted with the Jade team's commitment, implementation approach and solution, and project management. Jade Global is also supporting our applications for the last 2 years and delivered many improvements in the system. Therefore, we recommend Jade Global for your Oracle Cloud ERP implementation.

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