Decrease in cost of operation
Increase in CSAT
Avg Reduction in Global Mean Handling Time
Boost Performance and Create Value for your Business
Witness Innovation at an unprecedented speed. Our managed services will enable you to redeploy experts and resources to 70% innovation/ 30% run and 40% faster time to value.
Tired of the relentless efforts required to manage your organization’s diverse application ecosystem? As opposed to traditional Managed Services which only focus on keeping the, “lights on” Jade Global’s Progressive Realization framework helps businesses transform and rationalize their portfolio, thereby serving their stakeholders better. Using this customer can transform their operational model over a period and realize lower Total Cost of Ownership (TCO) with better quality.
Jade Global’s Managed Services team of passionate and dedicated IT support professionals can manage your entire applications footprint.
Why Jade Global?
- Local business culture with the ability to manage global execution
- Right size provides faculty to evolve and change quickly
- Proactive service optimization through use of analytics, architecture & technology
- Service differentiation in the form of tailored service based on business criticality
- Technology modernization provides ability to maintain technical relevance of customer portfolio
- Transformation for end-to-end evolution and management of infrastructure/application estate
How Jade Global Managed Services will add value to your Organization
Next Gen Managed Service Enablers
Jade Global Managed Services Offerings
Next Gen Application Management Services
Whatever be the size or scale of your investment, Application Management Services (AMS) from Jade Global can substantially improve productivity, accelerate time-to-value, and reduce risk. Today, AMS is expected to deliver value far beyond standard back-office support. With a holistic AMS portfolio, enterprises need an efficient Application Managed Services (AMS) partner, and this is how Jade Global can help:
- Meet business demands without interrupting services
- Lower complete cost of ownership
- Grow the business while supporting the enterprise
- Maintain control, visibility over applications while lowering costs
Infrastructure Management Services
Managing a hybrid cloud enterprise has become a challenge for businesses, with increased adoption of public cloud platforms like AWS, Azure, OCI, GCP and others. Managing Hybrid cloud enterprise can also pose challenges in maintaining a holistic view of monitoring all the environment and gathering cross platform impact on underlying application eco systems.
Jade Global’s Infrastructure Management Services help businesses improve management of hybrid cloud enterprise on a single dashboard across multiple cloud and on-premise systems and increase predictability of managing your IT ecosystem effectively and reduce TCO. Our best practices cover your entire technology spectrum and deliver 24x7 monitoring, 24x7 system administration, SLA maintenance, periodical backups and restore and constant security surveillance. We deliver
- Transparent IT operation across Hybrid Enterprise helps to reduce total cost of Operations
- Effective Resource management to utilize cloud resources and control leakage of billing with inadequate resource assignment
- Effective Change control governance
- Enhanced Security Framework and monitoring to provide reactive and proactive security monitoring and avoid potential threats.
Monitoring & Helpdesk Services
Jade Global’s helpdesk experts offer relentless frontline support and efficient triaging from the first call along with faster cycle time for change implementation. With Single Point of Contact (SPOC) to oversee activities, we provide you the actionable analytical insights to improve your operations. Our expert footprints consist of Oracle Enterprise Applications Support, Cloud ERP Support, SFDC Support Services, DBA Support, ServiceNow Support, Custom Application Support, BI/EPM Support, Content Management Support, Automated testing framework and more
Our Shared Services team leverages our L1 support model to offer you the following benefits
- Over 60% First Call Resolution
- 24x7 proactive supervision
- Fixed quarterly pricing
Cloud Migration and Management Services
Migrating your existing systems to cloud doesn’t need to be an overhaul. Our solutions reduce the cost and risk of transition to Cloud through IP driven solutions with clearly defined processes. Cloud migration is necessary to bridge the gap in business demand and IT capacity. Cloud Migration Services identify areas of risk and opportunities for improving the performance and availability of critical business functions. The Cloud Equalizer is a Cloud migration solution designed with close collaboration of Enterprise IT and Line of Business owners.
Below are the benefits of going ahead with cloud migration with Jade Global:
- Substantial Cost Reduction
- Comprehensive Control
- Reduced Time to Market
- Predictable outcomes that focus on meeting the customer’s requirements.
Still have a lot of Questions on your mind?Let’s Talk
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