The Future of Enterprise Operations is Here
Ops Agent is a conversational AI interface that connects your collaboration tools (like Google Chat or Microsoft Teams) with the business platforms your teams use every day. Whether it's your CRM, ITSM, ERP, or internal tools, Ops Agent enables real-time, secure actions using natural language.
No more jumping between apps. Just ask, and Ops Agent gets it done.
Why Ops Agent? Solve the biggest challenges
Minimize Manual Work
Automate routine updates and reduce the burden of repetitive data entry across business systems.
Accelerate Decision-Making
Instant updates and retrievals ensure your teams act on the most current data—without chasing it down.
Enable Real-Time Collaboration
Ops Agent works through your chat tool, enabling your team to take action where they're already communicating.
Empower Every Team
From sales and support to field ops and finance, Ops Agent adapts to different business functions and workflows.
Ops Agent Key Features
Cross-System Updates
Update records in Salesforce, ServiceNow, Oracle, or any enterprise system via chat.
Instant Data Retrieval
"What's the latest status of Ticket #4321?" -- Get real-time answers from your source of truth.
Natural Language Interface
No commands to memorize. Just talk like you would to a teammate.
Frictionless Adoption
Works within tools your teams already use. No new apps, no training overhead.
Role-Based Security
Ensures only authorized users can view or change system data.
Workflow Automation
Trigger common actions, task reminders—instantly.
Experience Ops Agent
How Ops Agent Works?
A simple, four-step process that transforms manual tasks into automated actions
User Sends a Task in Chat
The user types a daily/manual task in their company chat application like Google Chat or MS Teams-something they'd usually do manually in a system.
Agent Understands the Intent
Using natural language processing (NLP), the agent interprets what action needs to be performed.
Agent Executes the Task
It performs the task automatically by interacting with backend systems, through APIs, or workflows.
Agent Responds in Chat
A clear success/failure message—with details—is returned right in the chat window.
Ops Agent Use Cases Across Departments
Sales & Account Management
- Create and update opportunities in Salesforce
- Get deal summaries before client calls
- Update customer records instantly
- Track sales pipeline status
IT & Service Teams
- Fetch incident status from ServiceNow or Jira
- Log issue updates without logging into the platform
- Create and assign tickets automatically
Field & Support Staff
- Update job status, notes, or follow-ups on the move
- Set reminders or escalate tasks from chat
- Access customer information quickly
- Log work completion and time tracking
Operations & Finance
- Check order status from Oracle
- Trigger invoice approvals or PO status updates
- Monitor financial workflows
- Generate reports and analytics
The Ops Agent Advantage
of work time lost to manual entry
of sales activity spent on non-core tasks
availability for instant responses
Transform Your Operations
Save Time
Cut down on repetitive data entry across tools and eliminate time-consuming manual processes.
Improve Experience
Let your teams focus on meaningful work, not repetitive workflows and system navigation.
Stay Connected
Interact from anywhere using chat or mobile, maintaining productivity on the go.
With Ops Agent, your systems stay updated—without slowing teams down.
Let Your Systems Work for You — Not the Other Way Around
Want to explore how Ops Agent can simplify your workflows? Transform your enterprise operations with AI-powered automation that works seamlessly within your existing tools.
Get a Free Demo of Ops Agent AI
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.