Maximize Asset Uptime with Oracle Maintenance Cloud: Integrated Supplier Warranty

Are you struggling to ascertain whether a tool or a part is under warranty and maintaining multiple systems to track it?

This inefficiency can lead to costly repairs, lost productivity, and missed warranty reimbursements in asset-intensive industries such as manufacturing, utilities, transportation, and energy. Many organizations still rely on siloed systems or manual processes to manage warranties, which increases operational risk and overhead.

In Oracle Fusion Cloud Maintenance, you cannow track and manage supplier warranties for enterprise assets throughout their life cycle, from purchase to disposal. This enables timely repair decisions and warranty claims for reimbursement or replacement.This capability becomes even more effective when deployed through Oracle Cloud implementation services, ensuring the platform is set up and configured to your operational workflows.

Here's a breakdown of how it works:

• Integrated Solution:

Oracle Fusion Cloud Maintenance provides an integrated solution for tracking supplier warranties, allowing you to manage warranty information alongside asset data.

• Warranty Coverage:

You can define warranty coverage templates to model and translate warranty terms provided by suppliers, covering both initial purchases and extended warranty periods.

• Work Order Execution:

During work order execution, the system considers active warranty contracts, helping you determine if a repair is covered under warranty and potentially initiate a claim.

• Warranty Claims:

You can create warranty claims to request reimbursement for asset repair costs from the supplier warranty provider.

• Scheduled Process:

A scheduled process, "Generate Supplier Warranty Entitlements," automatically identifies warranty-eligible work orders and creates entitlement records for reimbursable expenses.

• File-Based Data Import (FBDI):

You can use FBDI to create, update, and delete warranty coverages, including defining covered items, meters, and repair transaction codes.

• Warranty Entitlement Management:

You can manage warranty entitlements by searching for claims, approving or denying changes, and applying or reverting changes.

• Asset Hierarchy:

Warranty contracts at all levels of an asset or its related assets are viewable during maintenance work order execution.

• Purchase and Receipt:

You can create coverages for existing assets and future assets by purchasing and receiving items from a supplier using a purchase order.

This solution is designed for organizations operating in asset-intensive industries that require robust maintenance, warranty tracking, and lifecycle asset management, such as manufacturing, utilities, transportation, and energy. For these businesses, working with the right Oracle Cloud implementation partner can ensure successful setup, integration, and long-term support.

Warranty Claims and Entitlements:

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How can we help?

Jade Global’s experts in maintenance will help you implement Oracle Maintenance Cloud, allowing you to track supplier warranties, make informed repair decisions, empower maintenance technicians with a simplified, mobile-enabled user experience, and automate warranty claim generation for reimbursement or component replacement.As a trusted Oracle Cloud implementation partner, we ensure that your deployment is aligned with business goals and optimized for long-term ROI.

Jade’s SCM AI Insights tool can alert you to expiring suppliers’ contracts and help provide detailed insights on what’s covered and what’s not covered in an asset. With our proven Oracle Cloud implementation services, we help you make the most of your cloud investments in maintenance and supply chain.