Field Service Lightning

Operationalize Field Experience and Productivity with Field Service Lightning and Jade Global

Salesforce Lightning is a next generation platform that provides field staff with powerful tools to effectively deliver personalized and positive experiences at customer sites. Thoughtful mashups of geo tools, messaging, snap-ins and workflows help organizations win the hearts of customers and help employees deliver outstanding customer success. Communication can automatically flow to customers and reduce long open installation time windows with informed updates, based upon a technician's presence and geolocation. Leverage Field Service Lightning to align service agents, dispatchers and most importantly, workforce in the field. Innovative and powerful capabilities will digitally transform key value drivers with proven workflow and customer work order integration documents, even when offline.

Why Work with Jade for Field Service Lightning?

Jade Global is a 97%+ CSAT rated Salesforce Silver Partner. We help organizations formulate, implement and transform the field worker experience, resulting in greater CSAT, more effective in-person services and rich integrations with Sales Cloud and Service Cloud data. If you have a mobile workforce, our consultants can help your teams deliver customer delight in the field.

Insights

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.

How Can We Help You?

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.