About the Client
Magento Commerce is the leading provider of cloud commerce innovation to merchants and brands across B2C and B2B industries. Magento Commerce boasts a strong portfolio of cloud-based omnichannel solutions, empowering merchants to successfully integrate digital and physical shopping experiences. Adaptive Insights is headquartered in Palo Alto, California and was founded in 2003.
Business Challenges
- Product feature selection was a herculean task
- Incorrect products were bundled together
- Inconsistency in pricing and discounts
- Subscription pricing and terms were hard to be determined
- Lack of a single flow or process from quoting till contracting
- Renewals and amendments were chaotic with no proper record
- Need for online signatures and contract approvals
