ServiceNow IT Service Management | IT Service Management Solutions | ITSM

At Jade, we unchain innovation leveraging the versatile ServiceNow platform to deliver an improved employee and customer experience that is essential for successful digital transformation.

In a traditional environment discrete service management tools create barriers to achieving this goal and you are left with disparate data processes and an excessive amount of time and money spent on firefighting.

Jade helps you with adoption of robust Service Management strategies and ITIL best practices. To help with this process Jade uses its accelerator, Jade RightStart, that bundles in all the learnings and best practices to deliver high quality services and successful implementations.

ServiceNow IT service management (ITSM) is the craft of implementing, managing, and delivering IT services to meet the needs of an organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value

Overview

Microsoft

Strategy & Planning

  • ITIL Process Maturity Advisory
  • Implementation Health-checks
  • Process Consulting
  • Service Design Workshops
Microsoft

Implementation & Development

  • ServiceNow Implementations
  • ServiceNow App Development
  • Platform Upgrade Services
  • Integration Services
  • QA and Testing Services
Microsoft

Support

  • Application Administration
  • Enhancements and Customizations
  • 24*7/16*5/8*5
  • L1/L2/L3 Helpdesk

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Insights

Datasheet
ServiceNow ITSM overview
Datasheet
Software Asset Management
Whitepaper
ServiceNow Safe Workplace Suite

Testimonial

Jade’s strength is their professionalism, a strong onshore/offshore model, flexibility and drive to make us successful

Ganesh Shanmukham Manager IT, BI & Integration, Infoblox

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