IT Asset Management

ServiceNow Asset Management automates the end-to-end lifecycle for software licenses, hardware assets, and cloud-on one platform.

ServiceNow Asset Management is used to gain core asset management abilities to oversee infrastructure, operations, and field services. Inform inventory, stockroom, and contract decisions.

Benefits of Asset Management:

  • Asset lifecycle investments are used to improve IT services and make smarter decisions.
  • Automate asset lifecycle processes to minimize repetitive tasks and wasted resources.
  • Enforce your asset policies and regulatory requirements automatically to limit overall risk.
  • Modernize and automate IT.
  • Connect information and people with process workflows.
  • Reduce IT costs.

Key Applications of IT Asset Management

IT Asset Management includes key applications to manage software licenses, hardware assets, and cloud resources.

Hardware Asset Management

Automates lifecycle processes for IT assets from procurement to disposal with cross-functional workflows and a native CMDB on a single platform.

Extends Core Asset Management capabilities with prescriptive, automated features to increase asset data accuracy and process efficiencies throughout the asset lifecycle.

Benefits of Hardware Asset Management

  • Gain end-to-end IT asset visibility: Normalize discovered hardware to maintain a clean CMDB and keep your asset inventory accurate.
  • Accelerate asset workflows: Simplify lifecycle processes with automated asset workflows—request, receive, deploy, swap, and dispose.
  • Reduce asset costs and risk: Get insights you can use to refresh strategic assets, minimize waste, and enable compliance.

Software Asset Management

Software Asset Management (SAM) runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks.

Modernizes software asset tracking to reduce spend, mitigate risk, and act across IT.

Benefits of Software Asset Management

  • Get to business outcomes faster: Workflow software data to deliver value cross-functionally using platform capabilities already in place.
  • Mitigate risk: Reduce software license risk by embedding SAM into IT change and acting on unlicensed deployments.
  • Slash software spending: Cut software and cloud spend by finding shadow IT, reducing overlap, and optimizing license use.

Service Offerings

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Mobile app for Hardware Asset Management

Agent Mobile app can create assets, look up assets, and receive assets from a purchase order. With asset multi-scan feature, IT fulfillers can receive multiple assets against a Purchase Order in a single process on the mobile agent app.

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Testimonial

Thanks for all your support during these last two years and even before. I would like to tell you that you have made a difference here at ServiceNow and I highly appreciate your teamwork and consistency. Also, I would gladly tell you that the targeted turnaround time was achieved and maintained for both INC and REQ.

Jamal Nasir CISA IT Security and Compliance Manager, ServiceNow

How Can We Help You?

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.