Increase employee satisfaction by making it easy for employees to get the HR services they need.
The ServiceNow® HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services.
Jade Global has experience helping our customers will all complete ServiceNow® HR Service Delivery suite of apps and packages designed to increase HR productivity.
- Case and Knowledge Management:Standardize how HR prioritizes, routes and delivers on employee requests and make it easier for employees to get the services they need.
- Employee Service Center:Provide employees a well-designed, single source for any and all things related to their HR needs.
- Enterprise Onboarding and Transitions:Orchestrate and automate employee lifecycle events that start with HR but cross into IT, facilities, finance, and legal. Whether you need to speed information requests, streamline onboarding, or make transitions ridiculously simple our team will help you personalize the worker experience and put an end to employee frustration.
- Employee Document ManagementEasily manage paperless employee files and set retention rules to support corporate and legal regulations with ServiceNow® Employee Document Management.
- HR Surveys: HR surveys let users rate their satisfaction with HR case resolution, and provide management with feedback to improve HR processes, in the non-scoped version of HR.
- HR Dashboards and Reports: The HR Dashboards & Reports application provides the HR organization with visual representations of accountability, progress, performance metrics, monitor employee satisfaction, and status on HR cases in the scoped version of HR.
Overview
Strategy & Planning
- ITIL Process Maturity Advisory
- Implementation Health-checks
- Process Consulting
- Service Design Workshops
Implementation & Development
- ServiceNow Implementations
- ServiceNow App Development
- Platform Upgrade Services
- Integration Services
- QA and Testing Services
Support
- Application Administration
- Enhancements and Customizations
- 24*7/16*5/8*5
- L1/L2/L3 Helpdesk
Service Offerings
The Alumni Service Center (ASC) allows you to stay connected with former employees as a result of furloughs and non-employees like volunteers and contractors. The ASC acts as a portal to provide unique content, services, and community.
Because of the sensitive nature of employee relations (ER) cases, there are expectations for tighter security to protect privacy. These aspects make employee relations cases different from standard HR cases.
Easily manage paperless employee files and set retention rules to support corporate and legal regulations with ServiceNow Employee Document Management.
Employee Service Center provides a single place for employees to quickly and easily get all the HR services they need.
Insights
Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.
Related Services
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Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.