ServiceNow HR Service Delivery

Increase employee satisfaction by making it easy for employees to get the HR services they need.

The ServiceNow® HR Service Delivery application improves the employee service experience by automating HR interactions and providing a single platform for all HR services.

Jade Global has experience helping our customers will all complete ServiceNow® HR Service Delivery suite of apps and packages designed to increase HR productivity.

  • Case and Knowledge Management:Standardize how HR prioritizes, routes and delivers on employee requests and make it easier for employees to get the services they need.
  • Employee Service Center:Provide employees a well-designed, single source for any and all things related to their HR needs.
  • Enterprise Onboarding and Transitions:Orchestrate and automate employee lifecycle events that start with HR but cross into IT, facilities, finance, and legal. Whether you need to speed information requests, streamline onboarding, or make transitions ridiculously simple our team will help you personalize the worker experience and put an end to employee frustration.
  • Employee Document ManagementEasily manage paperless employee files and set retention rules to support corporate and legal regulations with ServiceNow® Employee Document Management.



Strategy & Planning

  • ITIL Process Maturity Advisory
  • Implementation Health-checks
  • Process Consulting
  • Service Design Workshops

Implementation & Development

  • ServiceNow Implementations
  • ServiceNow App Development
  • Platform Upgrade Services
  • Integration Services
  • QA and Testing Services


  • Application Administration
  • Enhancements and Customizations
  • 24*7/16*5/8*5
  • L1/L2/L3 Helpdesk

Service Offerings

Employee Service Center
Employee Service Center

Employee Service Center provides a single place for employees to quickly and easily get all the HR services they need.

Enterprise Onboarding & Transitions

Enterprise Onboarding and Transitions, allows you to easily automate onboarding and other employee lifecycle events that span multiple departments.

Case & Knowledge Management

Case and Knowledge Management, allows you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests, improving HR efficiency.


Jade Global’s latest solutions, success stories, and visions for the future.

Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.


Thanks for all your support during these last two years and even before. I would like to tell you that you have made a difference here at ServiceNow and I highly appreciate your teamwork and consistency. Also, I would gladly tell you that the targeted turnaround time was achieved and maintained for both INC and REQ.

Jamal NasirCISA IT Security and Compliance Manager, ServiceNow

Contact Jade Global