About the client
The client is the industry’s first fully managed private wireless service. Their unique offering is a turnkey solution where they plan, design, build and operate the network with our state-of-the-art cloud-based solution. The company has its next-generation Security and Service Operations Center (SSOC) – a highly secure command and control centre equipped with artificial intelligence and machine learning based setup to dynamically respond to trouble. They have a dedicated team of technical experts who use these state-of-art tools to proactively monitor and manage customers private wireless network end-to-end.
Industry: Telecom, Telecom Construction
Business Challenges
- Greenfield implementation, so no existing customer base
- No existing hierarchy for the customer or partners
- Lack of experience and lack of clarity on process made it difficult to design the solution
- All the entities were developed from scratch, all the attributes were discovered and created for the first time