Enhance your service visibility with effective IT Operations Management (ITOM)
ServiceNow ITOM Enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment.
It enhances service visibility of IT infrastructure across data centers and cloud providers work together to deliver business services.
Overview
Strategy & Planning
- ITIL Process Maturity Advisory
- Implementation Health-checks
- Process Consulting
- Service Design Workshops
Implementation & Development
- ServiceNow Implementations
- ServiceNow App Development
- Platform Upgrade Services
- Integration Services
- QA and Testing Services
Support
- Application Administration
- Enhancements and Customizations
- 24*7/16*5/8*5
- L1/L2/L3 Helpdesk
Service Offerings
ServiceNow Cloud Management solution gets you to the cloud faster by extending our service management approach to your cloud operating model, so you can deliver enterprise-class services faster, without runaway costs, user
ServiceNow Event Management consolidates, correlates, and analyzes data from all your monitoring tools to deliver real-time information about the health of business services and IT infrastructure.
ServiceNow Operational Intelligence— an add-on application to ServiceNow Event Management—lets IT proactively analyze IT infrastructure to spot issues and prevent service outages.
ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds.
ServiceNow Service Mapping creates and maintains service maps that show the associated mix of IT components and dependencies.
ServiceNow Orchestration automates IT and business processes for operations management, including orchestrating fast remediation of service issues
Insights
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