Enhance your service visibility with effective IT Operations Management (ITOM)
ServiceNow IT Operations Management (ITOM) enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment.
It enhances service visibility of IT infrastructure across data centers, and cloud providers work together to deliver business services.
Overview
Strategy & Planning
- ITIL Process Maturity Advisory
- Implementation Health-checks
- Process Consulting
- Service Design Workshops
Implementation & Development
- ServiceNow Implementations
- ServiceNow App Development
- Platform Upgrade Services
- Integration Services
- QA and Testing Services
Support
- Application Administration
- Enhancements and Customizations
- 24*7/16*5/8*5
- L1/L2/L3 Helpdesk
Service Offerings
Cloud Management
ServiceNow Cloud Management solution gets you to the cloud faster by extending our service management approach to your cloud operating model, so you can deliver enterprise-class services faster,
Event Management
ServiceNow Event Management consolidates, correlates, and analyzes data from all your monitoring tools to deliver real-time information about the health of business services and IT infrastructure
Operational Intelligence
ServiceNow Operational Intelligence— an add-on application to ServiceNow Event Management—lets IT proactively analyze IT infrastructure to spot issues and prevent service outages.
Discovery
ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds.
Service Mapping
ServiceNow Service Mapping creates and maintains service maps that show the associated mix of IT components and dependencies.
Orchestration
ServiceNow Orchestration automates IT and business processes for operations management, including orchestrating fast remediation of service issues.
Testimonial
Thanks for all your support during these last two years and even before. I would like to tell you that you have made a difference here at ServiceNow and I highly appreciate your teamwork and consistency. Also, I would gladly tell you that the targeted turnaround time was achieved and maintained for both INC and REQ.
Jamal Nasir CISA IT Security and Compliance Manager, ServiceNow
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