ServiceNow IT Operations Management

Enhance your service visibility with effective IT Operations Management (ITOM)

ServiceNow ITOM Enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment.

It enhances service visibility of IT infrastructure across data centers and cloud providers work together to deliver business services.

Overview

Microsoft

Strategy & Planning

  • ITIL Process Maturity Advisory
  • Implementation Health-checks
  • Process Consulting
  • Service Design Workshops
Microsoft

Implementation & Development

  • ServiceNow Implementations
  • ServiceNow App Development
  • Platform Upgrade Services
  • Integration Services
  • QA and Testing Services
Microsoft

Support

  • Application Administration
  • Enhancements and Customizations
  • 24*7/16*5/8*5
  • L1/L2/L3 Helpdesk

Service Offerings

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Cloud Management
Cloud Management

ServiceNow Cloud Management solution gets you to the cloud faster by extending our service management approach to your cloud…

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Event Management
Event Management

ServiceNow Event Management consolidates, correlates, and analyzes data from all your monitoring tools to deliver real-time…

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Operational Intelligence
Operational Intelligence

ServiceNow Operational Intelligence— an add-on application to ServiceNow Event Management—lets IT proactively analyze IT…

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Service Mapping
Service Mapping

ServiceNow Service Mapping creates and maintains service maps that show the associated mix of IT components and dependencies.…

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Orchestration
Orchestration

ServiceNow Orchestration automates IT and business processes for operations management, including orchestrating fast…

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Discovery
Discovery

ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds.

Insights

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Testimonial

Thanks for all your support during these last two years and even before. I would like to tell you that you have made a difference here at ServiceNow and I highly appreciate your teamwork and consistency. Also, I would gladly tell you that the targeted turnaround time was achieved and maintained for both INC and REQ.

Jamal NasirCISA IT Security and Compliance Manager, ServiceNow

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