ServiceNow IT Operations Management

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Enhance your service visibility with effective IT Operations Management (ITOM)

ServiceNow ITOM Enterprise delivers a comprehensive and integrated set of ITOM capabilities that build seamlessly on your existing ServiceNow IT Service Management (ITSM) investment.

It enhances service visibility of IT infrastructure across data centers and cloud providers work together to deliver business services.

Overview

Microsoft

Strategy & Planning

  • ITIL Process Maturity Advisory
  • Implementation Health-checks
  • Process Consulting
  • Service Design Workshops
Microsoft

Implementation & Development

  • ServiceNow Implementations
  • ServiceNow App Development
  • Platform Upgrade Services
  • Integration Services
  • QA and Testing Services
Microsoft

Support

  • Application Administration
  • Enhancements and Customizations
  • 24*7/16*5/8*5
  • L1/L2/L3 Helpdesk

Service Offerings

Cloud Management
Cloud Management

ServiceNow Cloud Management solution gets you to the cloud faster by extending our service management approach to your cloud operating model, so you can deliver enterprise-class services faster, without runaway costs or complexity.

Event Management
Event Management

ServiceNow Event Management consolidates, correlates, and analyzes data from all your monitoring tools to deliver real-time information about the health of business services and IT infrastructure.

Operational Intelligence
Operational Intelligence

ServiceNow Operational Intelligence— an add-on application to ServiceNow Event Management—lets IT proactively analyze IT infrastructure to spot issues and prevent service outages.

Discovery
Discovery

ServiceNow Discovery helps create a single system of record for IT infrastructure spanning data centers and clouds.

Insights

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.

Testimonial

Thanks for all your support during these last two years and even before. I would like to tell you that you have made a difference here at ServiceNow and I highly appreciate your teamwork and consistency. Also, I would gladly tell you that the targeted turnaround time was achieved and maintained for both INC and REQ.

Jamal Nasir CISA IT Security and Compliance Manager, ServiceNow

How Can We Help You?

Jade Global’s latest solutions, success stories, and visions for the future. Explore our insights to discover trends, capabilities, and industry approaches that will transform your business and deliver a fresh perspective.