Transform your IT processes with comprehensive ServiceNow IT Operation Management offerings from Jade Global, a ServiceNow partner for 10 years.
Optimize your IT operations with ServiceNow ITOM, a suite designed to enhance visibility, automate processes, and ensure your services run smoothly. As a leading ServiceNow partner in North America, we at Jade Global specialize in implementing and managing ServiceNow ITOM to help your organization achieve operational excellence.
What is ServiceNow IT Operations Management (ITOM)?
ServiceNow ITOM is a powerful suite of applications that help organizations like yours manage IT infrastructure and services more effectively.
ServiceNow IT Operations Management solutions provide visibility into your IT environment, automate repetitive tasks, and ensure your critical services are always available. With ServiceNow ITOM, you can reduce operational costs, minimize service outages, and enhance the overall performance of your IT operations.
Jade Global as A ServiceNow Partner
11+
Years of Experience
200+
Projects
150+
Clients
250+
Certifications
4.83
CSAT Rating with Customer
6+
Prebuilt Solutions & Accelerators
Our ServiceNowITOM Offerings
Automatically identify and map your IT assets and resources across your on-premises and cloud environments. ServiceNow Discovery creates an accurate, up-to-date Configuration Management Database (CMDB) to give you a clear view of your IT landscape.
Benefits:
- Gain comprehensive visibility into your infrastructure.
- Reduce time spent on manual asset management.
- Ensure data accuracy and integrity in your CMDB.
Understand the relationships and dependencies between your applications and services. Service Mapping provides a real-time, dynamic map of your IT service delivery, allowing you to visualize the impact of changes or outages.
Benefits:
- Improve service availability and performance.
- Accelerate root cause analysis during incidents.
- Enhance change management with dependency insights.
Monitor your IT environment proactively with intelligent event management. ServiceNow Event Management aggregates, filters, and prioritizes events from across your IT infrastructure, providing a unified view of your operations.
Benefits:
- Reduce noise and focus on critical events.
- Automate incident creation and resolution workflows.
- Enhance operational efficiency with predictive insights.
Automate routine IT tasks and processes with ServiceNow Orchestration. From user provisioning to incident response, orchestration helps reduce manual workloads, eliminate errors, and speed up service delivery.
Benefits:
- Streamline repetitive IT tasks and processes.
- Reduce human errors and enhance compliance.
- Free up your IT team to focus on strategic initiatives.
Manage your cloud resources effectively with ServiceNow Cloud Management. Gain visibility, control, and automation for your multi-cloud environments, ensuring optimal resource usage and cost efficiency.
Benefits:
- Optimize cloud resource allocation and costs.
- Automate provisioning and management of cloud services.
- Ensure security and compliance across cloud platforms.
Leverage machine learning to detect anomalies and predict issues before they impact your services. Operational Intelligence analyzes your IT data to provide insights that improve service reliability and performance.
Benefits:
- Anticipate and prevent service disruptions.
- Optimize performance with data-driven insights.
- Enhance decision-making with predictive analytics.
Why Choose Jade Global for Your ITOM Needs?
As a trusted ServiceNow partner, we have the expertise to help you unlock the full potential of IT Operations Management. Our team of certified professionals provides end-to-end support, from consultation and implementation to ongoing management and optimization. We tailor ServiceNow IT operation management solutions to meet your specific needs, ensuring you get the most out of your ITOM investment.
Expertise
Certified ServiceNow consultants with extensive ITOM experience.
Customization
Tailored solutions to align with your business objectives.
Support
Comprehensive support throughout your ITOM journey, from planning to optimization.
Results
Proven track record of delivering measurable improvements in IT operations.
How Can We Help You?
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