Meet Jade Global at ServiceNow Knowledge 2026
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Reassuring Your ROAI (Return on AI) with AI-Accelerated ServiceNow Transformation

ServiceNow is evolving quickly, and AI is reshaping how CRM, service, and operations come together. But keeping pace isn’t always simple. With new capabilities, integration demands, and rising expectations, moving forward without adding complexity takes the right strategy and execution model.

For over 12 years, more than 150 businesses have trusted Jade Global to help them get more from their ServiceNow investments. Our team combines a dedicated CRM Center of Excellence, enterprise-wide platform expertise, and AI-driven accelerators designed to deliver faster outcomes while integrating seamlessly with your existing technology ecosystem.

Meet us at Jade Global’s Booth #4756 at Knowledge 2026 to explore how we can support you with: 

  • CRM Center of Excellence
    • Customer Service Management (CSM)
    • Configure, Price, Quote (CPQ)
    • Sales Order Management (SOM)
  • AI governance and structured AI enablement
  • Integration expertise across Boomi and Salesforce
  • Specialized ServiceNow expertise across CSM, CRM, ITSM, ITOM, ITAM, HRSD, and HCLS
  • Blended onshore-nearshore-offshore model to move with speed and precision without stretching budgets or overcomplicating the process.
  • Award-winning innovation across enterprise platforms
Visit us at our booth #4756; every badge scanned is an entry into our daily raffle!

Register for Your Free Assessment

Our ServiceNow Track Record You Can Count On

12+

Years

150+

Clients

250+

Certifications

4.83

CSAT Rating

Join Jade Global's Exclusive Happy Hour

Wednesday, May 6, 2026, 5 - 7 PM

The Venetian Convention and Expo Center, Las Vegas

Schedule a Meeting at the Booth #4756 

Industries

Technology
Technology
Healthcare & Lifesciences
Healthcare & Lifesciences
Manufacturing 
                        & Supply Chain
Manufacturing & Supply Chain

Jade Global’s ServiceNow Accelerators and Innovations

Tailored solutions to accelerate, enhance, and simplify your ServiceNow journey.

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Right Start – ITSM

Jade offers a Right Start approach to ITSM adoption. With this, clients can begin to return their investment in ServiceNow through the rapid implementation of:

  • Service Portal
  • Request Management
  • Incident Management
  • Problem Management
  • Change Management
  • Knowledge Management
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Right Start – CSM

Jade’s Right Start approach for CSM enables accelerated adoption and ROI by quickly implementing:

  • Case Management
  • Agent Workspace
  • Knowledge Management
  • Customer Service Portal
  • Virtual Agent
  • Configuration Management
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Right Start – HRSD

Accelerate HRSD adoption and optimize employee service experiences with fast-track implementation of:

  • HR Case Management
  • Knowledge Management
  • HR Services
  • Employee Service Center
  • Agent Workspace
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ServiceNow Upgrades & Health Scan

Ensure platform stability and modernization with structured upgrade services and platform health scans. This includes:

  • Upgrade Assessment
  • Customization Review
  • Health Scan (performance tuning, code quality, security, data integrity)
  • Test Automation Validation
  • Upgrade Planning
  • Post-upgrade Support
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Platform Data Migration Capabilities

Jade offers high-quality data migration services to bring critical data into your ServiceNow instance with accuracy and structure:

  • Supports all data sources and migration rules
  • Ensures integrity, structure, and confidence in your instance
  • Handles migrations between two ServiceNow instances or third-party tools
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ServiceNow NowAssist (GenAI) Right Start

Jade offers high-quality data migration services to bring critical data into your ServiceNow instance with accuracy and structure:

  • HRSD
  • ITSM
  • CSM
  • FSM
  • Creator
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CRM Assessment

Gain a clear understanding of your CRM ecosystem with a structured assessment of data, workflows, processes, integrations, and operational gaps. This includes:

  • Strategy: Leadership alignment and governance.
  • Logic: Data and cutover methodology assessment.
  • Journey: Phased, five-stage maturity roadmap.
  • Validation: Post-assessment value checklist.
  • Goal: Autonomous, proactive enterprise operations.
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ServiceNow Managed Services

Maximize the value of your ServiceNow investment with structured managed services designed to ensure stability, performance, and continuous platform improvement. This includes:

  • ServiceNow Center Of Excellence
  • 24/7 Comprehensive Global platform Support:
  • Flexible Delivery: Right-shore model tailored to your business requirements
  • Strategic consulting & advisory services
  • Platform optimization and performance
  • Custom developmentand integration services.
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CRM Accelerators

Simplify and automate the end-to-end CRM data migration process with structured accelerators designed to reduce risk, validate data integrity, and identify potential gaps before migration begins. This includes:

  • Assessment Engine
  • Validation Logic
  • Evaluates and Migrates Product Catalog items
  • Ensures product and service data aligns to post migration workflows
  • Migrates key business objects such as Accounts, Contacts, Contracts, Product Model and Leads

What Sets Us Apart

At Jade Global, we take a practical, value-focused approach built on real-world needs and deep ServiceNow expertise:

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Customer-Obsessed, Value-Driven

We're focused on building solutions that create impact, not overhead. With AI-driven accelerators and governance frameworks embedded into our approach, every engagement is structured to deliver value faster and scale with confidence.

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AI-Enabled ServiceNow Expertise

Our ServiceNow capabilities are strengthened by years of enterprise AI innovation. From CRM and revenue workflows to IT and employee operations, we apply AI thoughtfully, ensuring it is governed, integrated, and aligned with business outcomes.

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ServiceNow and Beyond

We go beyond standalone implementation. With strong Salesforce and Boomi integration expertise, we connect ServiceNow seamlessly to your broader technology ecosystem, unifying customer, operational, and revenue workflows.

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Built for Growth

We understand the pace and complexity of growing organizations. Our solutions are designed to meet you where you are, while preparing your platform for AI-led expansion and long-term scalability.

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End-to-End Managed Services

As a certified MSP partner, we provide ongoing optimization, AI enablement support, and platform governance so your ServiceNow investment continues to evolve and deliver measurable results.

Meet Our ServiceNow Experts

Kent Moddelmog

Kent Moddelmog

VP and Service Line Leader

Kedar ShindeKedar Shinde

Kedar Shinde

Senior Director - Strategic Account Executive, Strategic Sales

Brandi Chandler

Brandi Chandler

Senior Principal Consultant, ServiceNow, Jade Global

Michelle Dillon

Michelle Dillon

Marketing Lead Specialist