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Agentforce

Navigate the Future of Customer Service with Salesforce Agentforce: Insights from Dreamforce 2024

Dreamforce 2024 was all about big changes in customer service, and Salesforce Agentforce stole the show. So, what's Agentforce? It's an AI-powered platform, a customizable AI agent builder, that…

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By Rajaraman Anandha Krishnan

Transform

From Clicks to Conversations: Elevate Your eCommerce Game with Salesforce Commerce GPT

An omni-channel shopping experience is ‘The New Normal’ for today's customers. They want to interact with brands through various channels, whether it's a website, mobile app, or messaging platform…

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By Mitali Sharma

SD-WAN

How Application-Aware Routing is Redefining SD-WAN Performance for Modern Enterprises

The SD-WAN market is set to grow significantly, with Gartner predicting a compound annual growth rate (CAGR) of 14.6% in end-user spending from 2022 to 2027. Yet, traditional WANs frequently…

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By Prerit Bhalani

Leverage

Leveraging Gen AI in Salesforce for Customer-Centric Selling

Salesforce has been at the forefront of innovation right from the days it promoted a Cloud First Solution strategy & disrupted the on-premises CRM market. In the times of Gen AI, Salesforce…

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By Monica Sharma

Oracle

Your Technical Guide to the Oracle Redwood Revolution

If you're an Oracle Cloud user, navigating and leveraging the full potential of the Oracle Redwood UI is likely at the top of your mind. But if you're wondering whether your enterprise is ready…

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By Jessica Smith

Cargo

Plan for the Unplanned Like a Pro: Master Supply Chain Container Logistics with Jade Cargo Planning Controls

Businesses that deal with cargo shipping are caught in a perfect storm of rising container expenses, with freight rates experiencing significant fluctuations in recent years.Both the…

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By Sergio Lopez

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