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The IT industry is constantly moving, Jade blogs are a great way to stay up to date on the latest trends, technologies, and perspectives.
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Dreamforce 2025 Recap: The Rise of Agentforce 360 and Agentic AI in the Enterprise
Dreamforce 2025 felt like a line in the sand. Across Moscone, leaders debated one big shift: how to move from scattered AI pilots to an operating model where human expertise works in concert with…
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Salesforce CPQ to RLM Migration? 5 Signs You Are Ready
Salesforce CPQ (Configure, Price, Quote) has been a trusted tool for many businesses looking to streamline their sales processes. However, as organizations evolve and customer demands become…
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Navigate the Future of Customer Service with Salesforce Agentforce: Insights from Dreamforce 2024
Dreamforce 2024 was all about big changes in customer service, and Salesforce Agentforce stole the show. So, what's Agentforce? It's an AI-powered platform, a customizable AI agent builder, that…
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An omni-channel shopping experience is ‘The New Normal’ for today's customers. They want to interact with brands through various channels, whether it's a website, mobile app, or messaging platform…
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Leveraging Gen AI in Salesforce for Customer-Centric Selling
Salesforce has been at the forefront of innovation right from the days it promoted a Cloud First Solution strategy & disrupted the on-premises CRM market. In the times of Gen AI, Salesforce…
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