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Navigate the Future of Customer Service with Salesforce Agentforce: Insights from Dreamforce 2024

Dreamforce 2024 was all about big changes in customer service, and Salesforce Agentforce stole the show. So, what's Agentforce? It's an AI-powered platform, a customizable AI agent builder, that…

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By Rajaraman Anandha Krishnan

From Clicks to Conversations: Elevate Your eCommerce Game with Salesforce Commerce GPT

An omni-channel shopping experience is ‘The New Normal’ for today's customers. They want to interact with brands through various channels, whether it's a website, mobile app, or messaging platform…

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By Mitali Sharma

Leveraging Gen AI in Salesforce for Customer-Centric Selling

Salesforce has been at the forefront of innovation right from the days it promoted a Cloud First Solution strategy & disrupted the on-premises CRM market. In the times of Gen AI, Salesforce…

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By Monica Sharma

Revolutionizing Patient Care with Salesforce Health Cloud

Imagine delivering healthcare experiences where every patient is at the center of their health journey, empowered with information and involved in decision-making. Picture a world where your…

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By Mitali Sharma

Benefits of Salesforce Health Cloud for Med Care Industry

The global medical devices market size was valued at USD 512.29 billion in 2022. The market is projected to grow from USD 536.12 billion in 2023 to USD 799.…

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By Sandhya Chittulla

How Salesforce Net Zero Cloud Help You Achieve Sustainability Goals Faster?

Combating carbon emissions is no longer just for CSR; rather critical for long-term corporate viability. First track your sustainability goals with the leading…

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By Jack Hasty

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