Customer Service and Improve

How we boosted customer service and improved customer retention for our client

Jade Global
March 3, 2011

What do you do when you want to reduce your customer service operations overhead, enable the power of self-service AND improve customer satisfaction? Simple. You get in touch with experts who understand your business and understand how technology can accelerate your business goals.

Our customer is technology leader providing critical instruments and systems integration solutions in advanced gas and chemical delivery to the global semiconductor and electronics industries. Jade Global’s Oracle iSupport solution allowed our customer improve customer responsiveness, reduce lead times, improve customer retention and lower operational costs – in just 16 weeks.

To know exactly how we did this and pose questions to our experts, attend our free webinar on March 15, 2011.

Jade Global’s consultants have expertise across Oracle’s suite of solutions for various industries. We create value through a portfolio of IT services delivered by our team of highly experienced consultants. Clients rely on our trustworthy advice to derive value from software investments and gain business efficiencies by leveraging our expertise and knowledge of best practices.

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