This case study outlines the transformation of a Pharmaceutical Giant, facilitated by Jade Global's expertise in Digital Transformation Services. To address the challenges of a cumbersome manual process, limited IT capabilities, and error-prone operations, Jade Global implemented an advanced automated system. Leveraging Microsoft Power Apps and Power Automate, they developed an application featuring a sophisticated approver dashboard, integrated email notifications, and seamless data-sharing capabilities. This digital transformation resulted in a 60% increase in production efficiency as compared to traditional manual processes, enhancing data security and thereby marking a pivotal upgrade in the client's workflow management.

Industry: Pharmaceuticals and Biotechnology

About the Client

The Pharmaceutical Giant is a key player in the pharmaceutical industry, dedicated to developing innovative, next-generation drugs. As a subsidiary of a renowned global pharmaceutical conglomerate, the client is recognized globally for its commitment to healthcare and pharmaceutical innovation.

Business Challenges

Our pharma client previously faced a series of significant operational challenges, which included:

  • The manual approval process led to delayed funding for Medical Affairs Grants
  • Limited IT bandwidth resulted in a backlog of business requests
  • It reported frequent errors and inefficiencies in the existing process
  • Digitization was highly required for critical business processes

Business Requirements

Our client, a pharmaceutical industry leader, required a tailored approach of digital transformation services to meet the following business requirements:

  • Implement an automated grant approval system for Medical Affairs, replacing the outdated manual multi-source process
  • Design a scalable, automated solution to accommodate the organization's increasing operational demands efficiently
  • Develop a cross-departmental application to streamline workflow, automating grant request processes organization-wide
  • Integrate advanced tracking and reporting functions within the application for enhanced grant management and transparency
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Business Solution

Jade Global proposed a comprehensive digital solution leveraging Microsoft's Power Apps and Power Automate, including:

  • Created a grant management application using Power Apps and Power Automate with source deciphering logic from email attachments
  • Developed an approver dashboard and work management solution with search and validation features
  • Implemented automated email notifications and timestamp tracking using Power Automate
  • Facilitated integration with SharePoint and other applications for seamless data sharing

Business Benefits Achieved

  • Achieved up to 40-50% of reduction in manual effort
  • Achieved up to 60% improvement in production efficiency as compared to the manual process
  • Enhanced data security with no data leakage
  • Reduced the complexity of work management through dashboards and alerts, ensuring real-time access to information and swift actions

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