The Key Insights on the IT Services and Solutions - Jade Global Blog

Revolutionize Your ServiceNow Experience with Now Assist

In today’s fast-paced digital landscape, the need for productivity-enhancing tools has never been more critical. Enter Now Assist for ServiceNow—a game-changing application that leverages the…

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By Asees Lamba

ServiceNow Knowledge 2025: Expectations and Key Points

In a world where speed, scale, and seamless service define enterprise success, ServiceNow has become the platform of choice for driving digital transformation. From IT and HR to Customer and Field…

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By Monica Sharma

Enhancing IT Operations with ServiceNow Digital End User Experience (DEX)

Organizations using ServiceNow for IT service delivery see significant gains, from streamlined ticket management to more efficient workflows and enhanced overall operational performance.If…

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By Pradip Sonawane

Transform Your IT Service Management: Your Guide to Migrating from Freshservice to ServiceNow

When your business grows, so do the demands on your IT service management (ITSM) platform. Freshservice and ServiceNow are two prominent players in the market. Where Freshservice is known for its…

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By Asees Lamba

Put Generative AI to Work for Your IT Service Management: Leverage ‘Now Assist’ by ServiceNow.

Current AI capabilities in IT service delivery are limited by predefined algorithms. Most IT service desk chatbots offer only basic predictions or classifications. However, the advent of…

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By Sameer Saxena

Convergence is Coming to Asset Management

You know that feeling—someone approaches you with that look, it’s so slight but clearly there – the aura that tells you you’re about to be handed a whole bunch of work you weren’t planning for. We…

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By James Burson

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