One of the World's leading Semiconductor Companies achieves end-to-end process automation with Oracle Sales Cloud Account Merger

Case Study Overview

Lattice Semiconductor saves time, achieves efficient Customer Hierarchy transition, and a robust application with less error probability with the sales Cloud Account Merger process automation.

About the Client

Lattice Semiconductor Corporation is an American manufacturer of high-performance programmable logic devices (FPGAs, CPLDs, & SPLDs). The company has more than 700 employees and annual revenue of more than $400 million as of 2019. In 2011, the Oregon-based company was ranked third among the World's leading makers of field programmable gate array (FPGA) devices and second for CPLDs & SPLDs. Founded in 1983, the company went public in 1989 and is traded on the NASDAQ stock exchange under the symbol LSCC.

Business Challenges

  • Updating the Parent Account using Excel file-based data load.
  • File-Based data load usually take hours to prepare the data in a specific import template and load.
  • The file-Based process is a manual, unreliable, and inefficient way to manage Corporate Merger related changes.
  • Such a critical process should be automated, and all the related changes should be taken care of by application rather than manually.