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Is Customer Delight a Viable Concept in the B2B World?

In the early 1990s, a senior executive with a large West Coast retail bank described her organization’s customer service as “the cream of the crap.” In her opinion, it really wasn’t very good, but…

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By Karan Yaramada

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Ways Life Sciences Companies can achieve Continuous Compliance with Managed Services

Non-compliance causes soaring secondary costs, including non-released stocks, product recalls, problems with authorities' suspended production, and other risks. To resolve this, Life…

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By Srinivas K Belthur, Manoj Machiwal

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Part 1 - Salesforce Pardot B2B Marketing Automation

Pardot is a leading B2B marketing automation solution for marketers to generate more high-quality deals. Using Pardot, we can automate our marketing activities and sync our marketing and sales…

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By Neha Patil

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Oracle Financials Cloud - Advanced Collections

Introduction: Collections are one of the vital functions of each organization. Organizations with a modern and efficient collection process are more productive,…

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By Kamlesh Shrivas

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Tableau CRM features and Setup guide

What is Tableau CRM? Many enterprises have leveraged Salesforce out-of-the-box reports and dashboards to understand their data and performance for years. However, data…

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By Donendra Gunji

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Variable Consideration Implementing Options in Oracle Revenue Management Cloud Services

Introduction: Oracle Revenue Management Cloud Service (ORMCS) is one of the fastest growing Cloud services offered by Oracle for ASC 606 implementation. ORMCS can be…

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By Nitin Kumar

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