How Jade Global WMS Solution Improved Productivity in Order Picking and Shipping Processes, and Raised Customer Satisfaction Level

Our client engages in the design, development, and marketing of high performance analog and mixed-signal integrated circuits (ICs) and sub-system solutions for data & telecommunications, networking and storage, industrial control, and consumer applications. The company wanted to use customer/order specific rules for lot selection for shipment, optimize order entry and shipping processes and pick release using pick-waves instead of line by line allocations and picking. They needed automated communication between order entries and shipping execution teams – frequently used notes and special instructions to be used in picking rules and standardize processes across multiple warehouses.

The challenges

  • Unique semiconductor industry requirements
  • Use of lot attributes in picking rules
  • Mandatory changes for WMS org:
  • Locators
  • Cost Groups
  • Mobile for picking transactions

The Solution

  • Re-engineer and optimize order entry and shipping execution process
  • Enter/default customer specific requirements on order lines to use in WMS picking rules
  • Define WMS picking rules to match customer specific needs with lot attributes
  • Data conversion to add locators to all subinventories
  • Rule to prioritize and hard-sequence order lines for shipments – no jumping the queue

Business Benefits

  • Improved productivity in the order picking and shipping processes
  • Improved customer satisfaction
  • Reduced rework and returns
  • Shortened order fulfillment cycle time
  • Improved communication between order management and shipping execution teams