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DevOps Adoption: Unlock insights to Adopt DevOps Faster!
Amit Manchanda
October 23, 2019

DevOps is a philosophy that streamlines your development process and decreases turn around time. It is a dedicated domain in the software industry to address best practices of DevOps.

DevOps today is understood and well appreciated by the industry and has matured away from various myths and misnomers. With growing automation and high-performance benchmarks for quick delivery, DevOps is now an irrefutable project in today’s IT landscape. Though adopting DevOps is still a challenge and a speed breaker to gain full leverage of the DevOps eco-system.

DevOps Adoption at Management level:

Stronger conviction to implement DevOps at Management level will be the key driver in its adoption. Return of investment needs to be agreed upon by Management level. Proof of concepts and various other techniques will be the route to prove ROI. Along with optimum turn around time, adherence to process, sustainability and cost are the key elements for accepting a DevOps solution. DevOps Adoption journey depends on early decisions thus management plays a pivotal role for DevOps implementation, adoption and operations.

Hire the Right Team: Selection of DevOps implementation team plays a key role from the POC stage to the implementation stage. There are multiple solutions available in the market, but only core experienced DevOps professionals understand the essence of a solution that helps to implement DevOps in a truly efficient manner and smoothly cross the finish line.

Services companies today offer a dedicated DevOps team that provides the best DevOps practices thus de-risking the success and reducing the cost in the long run. A scoped project for DevOps will help you to manage the cost involved in hiring the core team.

Division of Responsibilities in DevOps: Implementation team should be involved in consultation and implementation but not support activities. DevOps Support could be handled in various other ways including but not limited to shared responsibilities. The core team’s strength, capabilities, and resourcefulness lie in core work only. Hence support work is not the focus of that team. Part-time DevOps SMEs are not suitable for designing your DevOps flow. Hire the right team to direct you through the optimum path rather than believing in the process that was used in your last project.

Expertise counts: Believe it or not, a decision that seems to be a simple selection of code repository tool could be more fruitful when selected by the expert. Adoption conviction increases with the expert team.

Getting the Metrics right: Performance metrics and analytics are generally available in all tools and frameworks. It should be cashed in for decision making. A lean and effective set of metrics is good enough for many cases to read efficiency and calculate ROI.

DevOps Adoption at Team level:

After a new DevOps system is implemented, the next big milestone is to make sure the team understands the system and the flow.

Train the team: Most of the time, it is left on the individuals to gain knowledge and operate. Advanced and useful options are often missed in such cases, which if known to users, could avoid certain delays. An example of one the popular unknown command could be code rebase provided by many Source Code Control System. If the former command is known to the team by providing a proper demo by an expert, it will be easy for them to use the feature to the fullest. Various demonstrations should be lined up to build familiarity for the team.

Documentation: Team Managers and leaders should be facilitated with detailed documentation to start on the implemented DevOps system. Internal details when documented and shared with the team, help the team to refer anytime. Sequence diagrams, component diagram, start-up guides, support faqs, test cases are few documents that will conjure for better implementation and adoption.

Testing of DevOps systems: Sharing the results of test cases covering all the scenarios that the team will encounter will boost confidence in the team that is going to use it.

Automated and ready to use test cases will accelerate DevOps implementation. Testing of code check-in, checkout, deployment, etc. could be pre-automated. It could be reused across projects. Such available accelerators help the team to believe fully in such a DevOps system.

Change Management: DevOps adoption is new, and so an exhaustive change management program needs to be initiated. The change manager could plan the transition from the As-Is process to the To-Be process. Team Managers along with Change Managers should work in tandem to make sure the path of DevOps is useful and successful.

A typical adoption cycle is shown in the below self-explanatory diagram.

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The cycle starts from Assessment and completes by adopting a strategy to run the pilot for the next available release. A successful release by the Pilot project marks the usefulness. Collaborate with important stakeholders to make it right.

Continuous demonstrations, comprehensive support, documentation, effective change management, and testing are the keys for a team to adopt a DevOps system.

About the Author

Amit Manchanda: Senior Solution Architect, Technology Services.

Amit Manchanda is a Senior Solution Architect for Application Development practice. He has been leading DevOps solutions for various clients among other projects related to application development related to Java and Service Now. Senior Solution Architect with 14 years of experience in Software Development with high quality and innovative ideas. Expertise in Java, DevOps, Web Development, Architecture and Project Management.

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