Managed Service

Managed Services

The challenge of adapting to evolving technologies coupled with rising cost and limited scalability restrict organizations to spend essential time on product enhancement. IT teams are under constant pressure to deliver efficient output within the deadline; hence, it leaves little scope for newer ideas and innovation.  A trusted support provider offers you the necessary time to innovate through improvement in the overall business operations and flexibility. Jade Global offers comprehensive IT Support solutions designed to help CIOs build next generation IT organizations. Through our complete managed services, CIOs are not preoccupied with IT support issues, so they can focus on business enablers through innovative IT solutions. Jade Global Managed Services have helped many of our clients experience up to a 40% reduction in support costs while improving their customer satisfaction ratings by 25% in just one year. 
Our clients leverage our expertise in ITIL process framework to create a more efficient business operations. Our support methodology is based on continuous improvement and feedback, incorporating a preventative, corrective and adaptive approach to support operations allowing the IT organizations to become more efficient, leading to better customer support.

Infrastructure and Database Services

In today’s IT ecosystem, businesses face continuous challenge of managing complex and heavy mission-critical data. Businesses are specifically mandated to have a more stable and consistent IT environment that is highly available to cater to the business demands. Infrastructure and database has to be proactively monitored, optimized for performance, backed-up and most importantly protected from any possible threats.

Jade Global Infrastructure and Database Managed Services helps business improve your IT foothold and reduce TCO. Our best practices cover your entire technology spectrum and deliver you with 24x7 monitoring, 24x7 system administration, SLA maintenance, periodical backups and restore and constant security surveillance. Our certified DBAs help the clients with each aspect of the platform—from concept and plan to administration, troubleshooting and monitoring.

Related Resources

  • Case Study
    Leading Magazine Publisher Saves 30% on Cloud ERP Implementation Costs and Streamlines Financial Transactions Using Jade Global’s Cloud Toolkit
  • Datasheet

    Download Datasheet