Oracle EBS R12 Upgrade with Minimal Downtime

Our Client is a publically traded producer of lightweight, power-efficient, ultra-small liquid crystal displays and hetero junction bipolar transistors (HBT’s). Our Client also develops unique displays and hands-free headset mobile computing technology.

Client Requirements

  • To provide a stable, secure, cost effective and supportable platform for our client into 2015
  • To modify only where required by Oracle EBS R12
  • Upgrade the production instance to the latest supported versions of the Oracle applications and database
  • Provide and execute a business continuity plan

Key Challenges

  • Maintaining mandatory Sarbanes and ITAR compliance
  • Launching on time and on budget with minimal production disruption
  • Minimizing the window for downtime - 24/7 Manufacturing Operations
  • Deploying an extensible infrastructure to support growth and changes in the business

The Solution – Oracle R12 Upgrade

  • Upgraded client’s production instance to the latest supported versions of the Oracle applications and database - Application R11.5.10 to R12.1.3, Database 9.2.0.7 to 11G R2
  • Created a new development and testing environments using the new R12.1.3 and 11G R2 instance
  • Avoided and minimized any additional changes to the current infrastructure and business processes with extensive planning and ‘dress rehearsals’

Business Benefits

  • Consistent support for Oracle applications and database environment
  • Platform that supports future growth and addition of new operating units
  • Occurrence of minimal downtime achieved during Go Live
  • Little to no impact on manufacturing operations
  • Business continuity plan maintained