Effective IT Service Management is a critical foundation for excellent service. Jade Global has partnered with the leading provider of Service Management software, ServiceNow, to help IT organizations standardize their processes, measure their effectiveness and provide better service to their business partners. Our certified ServiceNow implementation specialists have extensive ServiceNow applications and platform expertise.
To help our customers rapidly adopt the ServiceNow platform, Jade Global has developed an ITSM RightStart solution, a 10 week fixed-price implementation service package of core ServiceNow modules – Incident, Problem, Change and CMDB. ITSM RightStart is a proven rapid implementation approach based on industry best practices that lays the foundation for driving IT transformation across the enterprise. The solution is based on ITIL best practices while at the same time leveraging standard out of the box ServiceNow functionality.