Technology Advisory Services

Technology Advisory Services

Global business operations demand 24/7 operations of complex application footprints. IT leaders need to consistently evolve and create high end, efficient and agile business solutions. With large investments in new technologies, it is critical that those purchases yield high ROI through increased business value. Investment in the right technology is essential for companies to rapidly and effectively achieve their goals. We understand that IT leaders need to keep up with all the technology changes and create a high performance team supporting a highly secure ‘always on’ application suite. Our technology advisory experts consider three core dimensions of your environment – people, process and technology; to provide you the most comprehensive solutions to address your key business challenges.  We start with your strategic business agendas and help you convert them into IT initiatives, roadmaps and measurable projects. We help you keep your competitive edge while adopting and adapting to newer technologies for improved ROI.
Our strategic advisory services teams have expertise in the business application suites from Oracle, Microsoft, Salesforce, and ServiceNow, custom application services using CreateNow, and Oracle SOA, Open Source, and Java/J2EE. We have advised and supported many customers on their entire enterprise portfolio, including legacy applications with our comprehensive Application Managed Services offering. Jade Global offers services in the following areas:

Enterprise Service Management

Effective IT Service Management is a critical foundation for excellent service. Jade Global has partnered with the leading provider of Service Management software, ServiceNow, to help IT organizations standardize their processes, measure their effectiveness and provide better service to their business partners. Our certified ServiceNow implementation specialists have extensive ServiceNow applications and platform expertise.

To help our customers rapidly adopt the ServiceNow platform, Jade Global has developed an ITSM RightStart solution, a 10 week fixed-price implementation service package of core ServiceNow modules – Incident, Problem, Change and CMDB. ITSM RightStart is a proven rapid implementation approach based on industry best practices that lays the foundation for driving IT transformation across the enterprise. The solution is based on ITIL best practices while at the same time leveraging standard out of the box ServiceNow functionality.

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