Jade Global offers a comprehensive range of Infrastructure Support Services
- Server HW, OS ( Linux, Solaris, Windows), Database Management across multiple platforms
- Experienced in Providing Helpdesk support ( Level 1, Level2) with a robust helpdesk infrastructure, ability to support 24X7
- Experienced with Virtualizations with VMware, HP-vPars, IBM LPars, Solaris LDom’s
- Onsite-Offshore service delivery model ensures optimum cost of solution
- Adaptability to ITIL or ISO 2001 Infrastructure Management Framework
- Environment Inventory and Documentation for Delivery/Support
- Offshore Support provided with dedicated individuals through a secure VPN tunnel to client, with individual VPN accounts, IP Protection is guaranteed.
