Salesforce Services


Enterprise Service Management

In most Enterprises today, IT organizations are faced with constant demands to lower costs, Improve infrastructure management, become more efficient, deliver greater value and provide better service. There is a great need for IT departments to evolve to be able to extend business value with faster innovation and better management of enterprise services. IT departments are finding it more and more challenging to deliver the levels of service expected by internal and external customers, while also becoming more efficient and innovative.

ServiceNow provides solutions and a platform to transform IT by automating and managing IT service relationships across the global enterprise. The ServiceNow platform enables Enterprises to move from infrastructure-centric to service-centric businesses and helps IT organizations deliver innovative business solutions through service models, technology and processes. Enterprises can deploy ServiceNow to create a single system of record for IT, automate manual tasks, standardize processes, consolidate legacy systems, create custom applications and evolve the IT service model to service domains inside and outside the enterprise.

Jade is a closely aligned ServiceNow partner specializing in implementing ServiceNow ITSM solutions implementations and integrations and building Apps on the ServiceNow Platform. Jade Global can guide enterprises in their IT Service Management transformation (ITSM) initiatives. Enterprises must bridge legacy IT models with newer business-oriented IT models. New skills and approaches are required to harness unprecedented business opportunities and successfully transition IT from old world to the new world. Jade Global provides the full spectrum of advisory, implementation and support services across diverse technologies and domains and has the process expertise to provide excellent quality and faster return on investment.

With decades of experience of working with large and mid-size enterprises Jade Global understands challenges of enterprise systems and value of efficient IT services. Our expertise in technical and functional areas will ensure that your organization can fully leverage your investment in ServiceNow.

Jade Global’s Portals and Web Content Management solutions include Web information portals, e-commerce portals and knowledge/ information, and collaboration microsites including extranet and intranet portals. Jade Global specializes in portal design and development, enterprise search, migration/ upgrades and portal maintenance.

Jade Global has expertise in the latest technologies and delivers state-of-the-art solutions to its customers. Its solutions span across various CMS and Portal products like Drupal, Wordpress, Magento, Opencart, LifeRay, Joomla etc. Jade’s extensive experience of building solutions with rich social and web 2.0 features is also coupled with its expertise in User Experience (UX/UI) and Customer Analytics.

As a Microsoft GOLD certified partner Jade’s areas of specialty include social media and mobility, microsites, business intelligence portals, SharePoint migration to the cloud, and support and maintenance. Its SharePoint consulting team offers end-to-end SharePoint Development and Implementation services covering both Microsoft SharePoint Server and SharePoint Foundation:

  • Migration from SharePoint 2007 (Basic Level) to SharePoint 2010 /2013
  • SharePoint 2010 Installation and Administration that include Service Application Pool Configuration, Load Balancing, Security Setup, Monitoring and Auditing
  • Development of intra Office Employee Social Networking (ESN) solutions based on SharePoint 2013
  • Development and deployment of Document Management Systems on SharePoint 2013

Web publishing for Intranet

  • Create content in offline (staging)
  • Consistent Branding through Master Pages
  • Publish Workflow


  • Collaborate on documents anywhere, anytime
  • Track projects and tasks
  • Create Meeting workspaces
  • Create business workflows with SharePoint Designer 2007
Jade Global Product Engineering Edge
  • Leverage expertise within our Product Engineering and Development center equipped with a global infrastructure, state-of-the-art communication facilities, best-in-class processes and offshore best practices
  • Expertise in Cloud, Mobility, Workspace Collaboration, Data Analytics Technologies
  • Integration Tools Frameworks
  • Mature Offshore Agile development methodology
  • Large pool of specialized, highly-skilled professionals across various technologies, platforms and domains
Most software product companies are today facing a number of challenges: Building a quality product and reducing the time to market, continuous improvements and need to innovate due to customer demands and competitive pressures and optimizing cost and retaining talent. Jade Global’s product engineering services are designed to provide the following benefits to clients:
  • Reduce time to market
  • Lower development costs
  • Provide expertise in cutting edge tools/technologies
  • Agile development methodologies

Our Product Engineering services include

  • Product Development 
  • Product Testing 
  • Data Analytics 

From developing newer business models to shortening time to market to providing right first solutions, Jade Global effectively provides its customers the best-of-breed solutions to their key business challenges.

Jade Global’s Technology Services team comes with a broad and vast spectrum of knowhow of key technology trends assisting its customers to translate their strategic business agendas into IT initiatives and solutions that solve key business problems effectively. And do so consistently.

Jade Global can help you Stay Ahead in the game! Adopt and adapt new technology – faster, resulting in a better ROI and more effective business solutions.

Enterprises today are facing a lot of challenges and businesses are now up against tougher, more complicated problems—ones that cannot be solved by applying yesterday’s thinking. The market is dynamic and it’s indeed the survival of the fittest – risks are significant and assumptions are becoming dynamic in nature. In this ever dynamic and fluid world Jade Global’s Technology team can help you resolve a lot of problems:

  • From legacy modernization to refactoring, reengineering your platform
  • Optimized, harmonized and consolidated IT system landscapes
  • Integrated, high-quality, and compliant data across your enterprise
  • Greater IT agility, breakthrough responsiveness and cost-efficiency – leveraging open source solutions
  • Improved ability to deploy, integrate, and manage new technology innovations

The dynamic nature of today’s economies require customers to be adaptive, agile and more trend setting than ever before – innovation and technology adoption is the key to success. Jade Global’s technology services team can help you power your digital enterprise with its extensive experience in varied nature of projects including Product Development, Application Development/ Maintenance and Support, Portals, System Integration, Technology consulting in various stacks like Microsoft, Java/ J2EE and other Open Source Technologies.

Enterprise Resource Planning

Jade Global offers comprehensive services around Oracle EBS suite of products, solutions and technologies. Jade Global leverages the Oracle Platinum Partnership and more than a decade of experience in delivering Oracle solutions. Learn more »

Business Intelligence

BI services covering assessments of data warehouse architectures, recommendations and evaluations of tools, implementations, and end-to-end consulting focusing on Oracle BI solutions and tools - BI Apps, OBIEE, DAC, Siebel Answer, BI Publisher. Learn more »

Enterprise Performance Management

Jade Global’s Hyperion practice offers consulting services across the full suite of Hyperion’s Enterprise Performance Management (EPM) solutions. Learn more »

Customer Relationship Management

Jade Global specializes in customizing, integrating and deploying Oracle Siebel solutions that allow organizations to enhance customer interaction, improve sales management, advance customer service, and run successful marketing campaigns. Learn more »

Jade Global specializes in customizing, integrating and deploying salesforce, sales cloud, service cloud and marketing cloud applications. Learn more »

Custom Development

Jade Global is a Microsoft Gold Partner in Collaboration and Content, and a Silver Midmarket Solution provider aiming to enhance business productivity by providing services on Microsoft solutions and technologies. Learn more »

Application Integration

Jade Global has over a decade of experience in assisting organizations in integrating enterprise and cloud applications and the adoption of Service Oriented Architecture. Learn more »

Identity Management

Jade Global partners with Ping Identity to provide customers Unified Identity Management solutions. Ping Identity delivers single sign-on and identity management, increasing IT security and providing secure mobile access to the Cloud as well as enterprise applications. Learn more »